My Big Fat Gypsy Theme Park

Here's a little call to action that I wrote for work. If you are a "gypsy," no apologizes.

How to Stop Theme Park Scammers: An Exposition

It is important to note that not all people are categorized as professional criminal families, or commonly known as “gypsies.” The degree to which people complain depends upon the frequency and legitimacy of their claims.  Some people may just be “serial complainers,” while others complain “professionally.”

Personally, I am angered by professional criminal families. People work very hard for what they earn and these types of families unjustly receive things for no reason. These costs are ultimately passed back to those who work the hardest.

So how can you tell the difference between someone with a legitimate complaint and someone who is trying to rip you off?  It simply comes down to proof.  Working in a theme park, we have several ways to verify a Guest’s claim. Do they have tickets or receipts? Did they interact with specific people?

While the M.O. might vary, the general story comes down to:
[redacted as proprietary information]

Contact with these guests will occur either via telephone or outside of the parks.  Upon questioning, the story will be riddled with inconsistencies.  When you decline compensation, sometimes these guests will escalate quickly and request to speak with a Manager, ultimately to get what they want. They may attack your attitude and create a scene to escalate the situation further.

Change needs to happen from the top down. No compensation without proof; and no picking up compensation without matching ID. Many times, these families use aliases to keep us off their trail. The names will change quickly, but ultimately the rule of matching ID must stand.

Let the people who legitimately experience an issue be compensated appropriately. Stop the cycle of crime through vigilance and sticking with our policies.