Wednesday, January 23, 2013

Ain't nobody got no time for Best Buy


There's just something about Best Buy that sets me off. For my last two visits to Best Buy, I've had pretty bad experience. Not from the employees, well, not really; but I usually end up yelling at someone and storming out of the store. I never want to be THAT person, but it seems that in my older age I get agitated quickly.

You would think that working in customer service, I would have more patience, but I think I set myself up for these experience.

Best Buy Trip 1:
I see my fault with this one. I visited Best Buy on December 23, 2012, to get a final gift card for John. Nothing else, just a gift card. I grab a gift card then waited in line for an hour. This occurs after my 8 hour work day. While in line, I play with my phone and do things normal people do. The guy behind me starts touching me. At first, I thought he just brushed up against me. I am not one to be too rude, so I throw a nasty look and brush it off. I stepped as close and out of the way from this guy as I could, but his hand continues accidentally brushing my leg and butt. Ugh! So I finally get to the register and the lady says, "Oh we can't activate gift card, we haven't been able to all day."

That's pretty much when I lose my mind. I screamed "Well a sign would help," and threw the gift card and stomp out of the store. In my peak of rage, I may have dropped a Merry F*ing Christmas. I'm definitely not proud, but at the same time, a sign really would have helped. The exhaustion and the guy harassing me also contributed to this incident.

Best Buy Trip 2:
Yesterday, I decided that for my birthday/Graduation/necessity to buy a new computer. After researching, I decided to go with Samsung's Google Chromebook. At the time, it was sold out online, including Amazon with 4-6 restock. I called Best Buy at 9 AM and was told that they had the computer in stock. Again, probably my fault that I work a 60 hours a week, but I could not get to the store until about 8:30 PM. I ran out of a meeting and made it to Best Buy by 8:35 PM with the store closing at 9:00 PM. There were two fatal errors, not skipping the meeting, and going to the Best Buy at the Mall in Orlando. Malls in Orlando = tourists. I run to the computer section and after a desperate tracking of an employee, discovered the Chromebooks. A Brazilian Tourist had the LAST one in his hand. Working in a theme park, you can ID a Brazilian Tour Group miles away. The store associate was quite apathetic when I asked if there would be more in stock. She said, "Well, they're so cheap, so they sell out quickly." Then, the tourist puts the box down, so I make a move for it and he grabs it again. This is when I regretfully say: "Do you even have plugs that size in your country!??"

The Sales Associate tells me to either order the computer online, or drive 20 miles out of my way to fight for one of eight of these left in the entire state of Florida. Oh the humanity, I just want a cheap computer.

Anywho, I return home and complain to my brother, who of course opens Amazon and found that the Chromebooks came back in stock hours earlier. So I ordered my new computer and it's on its way. I probably wasted more time and energy going to Best Buy than just waiting to order online.

Needless to say, I am just going to order everything online from now on.

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